Awasome Service Desk Automation 2023. November 02, 2023 home blog automation and ai for service desks written by amartya gupta to modernize how organizations do business worldwide, they are adopting ai along with digital technologies. Web in this article, i want to explore how automation supports successful, cost effective service desks.
Filter using old value after trigger field value changed. For instance, if a customer emails about a broken. Web service desk automation:
